The Triofox cloud administrator has the option to enable a setting that causes files to be automatically locked when they are in use "automatic distributed lock". This prevents multiple people from updating the file at the same time, which can lead to undesirable results.
When to use automatic locking and when to use manual locking?
When files are locked automatically, the same files must also be unlocked automatically. In this case, the agent locking the file must maintain a healthy heartbeat with the central Triofox server. If the heartbeat cannot be maintained, the file will be automatically unlocked. If you want the file to remain locked regardless of the situation the agent machine is in, a manual lock is recommended. A manually locked file must then be unlocked manually.
Files can be locked manually. Right-click on any file (1) in Triofox Cloud Drive, then select "Check Out (Lock) this file" (2) to toggle between the locked and unlocked states. Then click OK in the pop-up window.
The context menu will give the option to lock the file. It will remain locked until you "Unlock" it. When you are done with the file, you can unlock it by right-clicking the file and selecting "Check In" from the context menu.
Cloud Drive files are not fully synced by default; only the files you use are synced. However, you can force your files to be synchronized. Right-click the folder you want to make "Offline" and select "Enable Offline Access" (1). After that, you can click on the drive icon and then select "Force Sync All Offline Folders" (3) to synchronize all the folders you have enabled for offline access.
You may also pause the synchronization of files while you are working on them. This is also possible via the Cloud Drive icon. Select "Pause Syncing" (2) in the menu to temporarily pause the synchronization of files. This has the advantage that you can continue working on documents (drafts) locally until everything is finished. After that, you can uncheck "Pause" and connect to Triofox Cloud Drive to upload all changes.